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About us
Meet our Destination Experts
A bit about us
The Unforgettable Travel Group has grown to be a leading luxury travel company with offices in London, New York and Split. In addition to our Unforgettable Travel brand we also operate market leading travel companies to Croatia and Greece through our Unforgettable Croatia and Unforgettable Greece brands. We have thousands of happy clients from around the world travel with us each year to countries we are passionate about.
Personal Service, Exemplified
We’ve built our brands around a DNA for simply unrivalled personal service. Our ethos stems from our passionate team of travel experts to the hand-picked local guides we work with, all of whom are our brand ambassadors. Whilst companies talk about offering concierge service, with us this comes as standard. From the moment you get in touch to discuss your trip, to your return home with holiday blues, we’ve got your back.
Attention to detail and caring for the little touches is the art of perfect trip planning, with us this is personified. With an intuitive travel app to thoughtful touches throughout your journey. With us everything is personal.
The Destination Experts
As our strapline suggests we specialize in designing really intricate and unforgettable journeys for our clients. We live and breathe the destinations we send our clients to and therefore we love designing personalized itineraries which include a mixture of fascinating destinations, truly immersive experiences and perhaps relaxing beach time at the end.
We have developed an enviable black book of contacts from the finest local guides to private drivers full of knowledge and personality. We focus on the tiniest detail in your trip, so you don’t have to.
We Believe in Sustainability
Unforgettable Travel Group works closely with the Blue World Institute, a non-profit dolphin and turtle research and conservation organisation in the Adriatic. We have pledged to donate a percentage of our profit to the BWI until 2022. In 2019, we donated EUR15,000 to the BWI and in addition to further marketing support.
We operate a private fleet of small ships in the Adriatic with a commitment to sustainability on board our vessels. We have introduced a plastic free policy on board our vessels to eradicate unnecessary plastic pollution in the Adriatic. To support the local community we have also implemented a Buy Local scheme which supports local businesses on the islands we visit.
Guaranteed Peace of Mind
As a UK registered tour operator all clients who travel with us, regardless of their country of origin benefit from our financial trip protection. We are a licensed tour operator and hold an Air Travel Organisers License (ATOL 7583) issued by the Civil Aviation Authority. Our ATOL license protects clients with flight inclusive packages departing from the UK.
We are also a fully bonded tour operator protected by the Association of Bonded Travel Organisers Trust (ABTOT 5381). ABTOT provide financial protection for all UK and non-UK guests. In the unlikely event we were to cease operating, you will be refunded in full or if you are abroad at the time, repatriated back to your country of origin.
Customer Reviews
Gordan James, US
John McCormick, US
Walter Channon, UK
Ross Anderson, UK
Diane Philpott, AU
Patrick Ongena, US
We would love to hear from you
At the heart of our business is the relationships we develop with our clients from that very first phone call. We are hugely passionate about what we do, none more so than speaking to our clients at the end of an amazing trip and knowing we have created life long memories and friends. It starts with just a call, so get in touch.
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