Karen Powell
National Account Manager
You’ll hear from Karen after registering – she manages partner onboarding and oversees loyalty and promotional payments for our travel advisor partners.
Unforgettable Travel Company is a luxury destination management company (DMC) partnering with travel advisors to deliver highly personalized journeys with confidence.
Working with our in-house destination experts and owned DMC offices across Europe and further afield, we design seamless itineraries that range from single-country trips to complex multi-country journeys.
Advisors choose to work with us for our fast response times, deep local expertise and hands-on support throughout the planning process. Few trips are ever the same, it’s second nature to experienced specialists to tailor every detail – from exceptional accommodations to private experiences and smooth on-the-ground logistics.
We’re known for being easy to work with and commercially reliable, with commission typically paid 30 days prior to client departure. From Europe to Asia and luxury small-ship cruising, Unforgettable Travel is a trusted DMC for advisors who value expertise, efficiency and partnership.
Meet the Partnerships Team
US Office: +1 844 879 7838
UK Office: +44 208 004 2345
AU Office: +61 2 3805 9846
Email: [email protected]
Jesse Lapow
Director of Partnerships
Jesse leads our advisor relationships and works closely with partners to grow long-term, successful collaborations.
Heather Witten
Partnerships Marketing Manager
Heather supports advisors with tailored marketing tools, trade communications and campaigns designed to help you grow your business.
Register Your Agency
Please register your agency and our Partnerships Team will be in touch within 24-48 hours to assist you with setting up an account with Unforgettable Travel Company and introducing you to our team of destination specialists.
10 Reasons to Work With Us
Single or Complex Multi-Country Journeys
With our own DMC offices across Europe and trusted partners worldwide, we draw on deep destination knowledge to design both single-destination trips and complex multi-country journeys with ease. You’ll work with a single dedicated destination specialist, who handles all logistics, pacing, and on-the-ground coordination – making even the most intricate itineraries seamless and straightforward.
From combining multiple European countries to planning once-in-a-lifetime journeys like Japan or a luxury safari, our goal is to make complex travel easy for you to sell and effortless to manage, so you can confidently say yes to your clients.
Competitive Commission
We offer competitive agency commission on all our custom trips and cruises, with commission typically paid 30 days before your clients’ departure. Payment is accepted in US Dollars, British Pounds, Australian Dollars, and Euros, and you can either invoice your agency at net rates or take credit card payments directly from your clients.
Hand-picked Hotel Portfolio
We collaborate with a range of luxury hotels in every destination where we specialize, offering a diverse portfolio of properties tailored to meet various client tastes and preferences. Our selection includes charming luxury boutique hotels, family-friendly resorts, and ultra luxury properties such as Four Seasons, Belmond, or Mandarin Oriental.
White Label Service
All of our bespoke client journeys are meticulously crafted using Axus. The platform empowers our destination specialists to design and deliver a seamlessly integrated, white-label service tailored to your brand. The Axus platform includes a very intuitive mobile travel app allowing clients to keep track of their journey without requiring Wi-Fi.
Access to 7,000+ Newspapers & Magazines
Our partnership with PressReader gives your clients access to over 7,000 diverse newspaper and magazine titles, including The New York Times, Washington Post, LA Times, Condé Nast, GQ, Vogue, and more. Your clients can immerse themselves in the latest world and business news, fashion trends, and thought-provoking articles throughout their journey with us.
Your Extended Operations Team
Our Client Services Team handles the details that advisors often don’t have time for. We book restaurants and spa treatments on your behalf, arrange welcome amenities, and coordinate thoughtful touches for celebrations and honeymoons – ensuring your clients receive a polished, high-touch experience without added work for you.
Earn Loyalty Rewards
Our loyalty rewards program, The Unforgettable Club is second to none with a fabulous selection of rewards for ongoing bookings with Unforgettable Travel. Enjoy gourmet dinners, luxurious spa days, weekends away and pre-paid credit cards to use on trips abroad for you and your family. Speak to our Partnerships Team about enrolling in our Unforgettable Club rewards program.
No Credit Card Fees
At Unforgettable Travel, we prioritize transparency and convenience for our clients. That’s why we don’t charge any credit card fees for bookings paid by VISA, MasterCard or American Express, ensuring a seamless and hassle-free payment process.
24/7 In-Destination Support
Rest easy knowing our dedicated, full-time operations specialists are based around the world, allowing us to provide 24/7 support across multiple time zones. Whether it’s handling in-destination queries, assisting with last-minute changes, or managing emergencies, our experienced teams are always on hand to resolve issues quickly and efficiently – so you and your clients can enjoy peace of mind wherever your journeys take you.
Guaranteed Peace of Mind
Our clients’ peace of mind is our foremost concern. We’re a fully licensed, bonded, and financially protected travel company. In the highly unlikely case the company were to collapse, we have robust financial protection in place to ensure any clients that have booked with us would receive a full refund.
Register my Agency
Please register your agency and our Partnerships Team will be in touch within 24-48 hours to assist you with setting up an account with Unforgettable Travel Company and introducing you to our team of destination specialists.
Travel Advisor Feedback
Simply put, partnering with Unforgettable Travel Company has been the best decision I’ve made for my business. It benefits both myself and my clients. Everyone on the Unforgettable team is not only knowledgeable and supportive, but also truly enjoyable to work with. They make my job easier and instill confidence
Leah Schriver | Major Traveler, a Virtuoso Member
My experience working with Unforgettable Travel Company has been absolutely unmatched – over the top in the very best way. Each and every travel specialist, operations team member, and individuals in management have been nothing but excellent to work with from the start to the finish of trips. Our many
Caroline Sprunger | Jetset World Travel, a Virtuoso Member
UTC has become a great global partner when we are looking for unique and local immersion adventures for our clients Their visionary approach to detail always exceeds our expectations I have had an opportunity to interact with many of the UTC team members at every level They are truly passionate
Jean Covelli | The Travel Team, a Virtuoso Member
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