• Careers

We live up to our slogan #whydoordinary

Having launched in 2015, Unforgettable Travel Company has grown from a start-up to a travel group with offices in 3 countries. We operate several luxury travel brands which offer exceptional service and attention to detail for thousands of clients who travel with us annually. We’re proud to have a 99% positive customer review rating for the last 6 years, which is testament to our philosophy of treating our clients like family.

We’re a private operated company which is fully bonded by the Association of Bonded Tour Operators Trust (ABTOT) and by the Civil Aviation Authority (ATOL), therefore all clients who travel with us are fully financially protected for their complete peace of mind.

Our Global Brands

We’re an ambitious bunch that enjoy working on projects which keep delivering on-going success and growth. Not even Covid-19 could stop us from building a new brand and we’ve successfully launched 4 successful stand alone brands in the last 6 years. These brands include –

Unforgettable Croatia – Our first brand we launched in 2015. We are now Croatia’s largest luxury travel company operating both as a tour operating and DMC with our own ground operations team in Split. UC designs private luxury tours for clients predominantly from the US, Canada, UK and Australia.

Unforgettable Greece – Launched in 2019, Unforgettable Greece has followed in the footsteps of Unforgettable Croatia and is fast establishing itself as a leading tour operator and DMC in Greece. We design luxury island hopping journeys for clients predominantly from the US, Canada and the UK.

Cruise Croatia – In 2019 we also launched Cruise Croatia our Croatia nautical brand. Cruise Croatia has fast become one of the leading small ship cruise company in Croatia, operating between 5-7 ships per week on guaranteed departures from May to October. We also offer luxury yacht charters and arrange group incentive travel on our privately operated vessels.

Unforgettable Travel Co – We launched UTC during the Covid pandemic. As one of the few companies recruiting during Covid, we were fortunate to build an excellent team of travel specialists, product managers and digital marketers. Our UTC brand is growing from strength to strength and offers private custom trips to over 40 destinations worldwide.

Tour Italy – Coming soon in 2023!

 

 

Join the Unforgettable Family

We’re always looking for talented individuals with bags of enthusiasm and a passion for travel to join our growing team. If you meet the requirements listed below and you are looking for a new role, we would love to hear from you:

  • A love of travel and a passion for creating unique experiences
  • A natural flair for providing exceptional customer service and wanting to go the extra mile
  • Someone who thinks out of the box and is a natural problem solver
  • The desire to work as part of a smaller entrepreneurial team

If this sounds like you, then please send your CV and cover letter to Julia at [email protected]

We offer very competitive pay and an industry leading benefits package, which includes:

UC Team

Competitive Salaries, Commission & Bonuses

For us its not just about the fantastic company benefits we offer but also the bottom line. 

Competitive Salaries

All of our staff receive base salaries which are either inline or in many cases higher than the market average for the travel sector.

Sales Commission Scheme

Our attractive commission scheme is perfect for travel specialists who know their chosen destination well and are passionate about what they do.

Bonuses

All of our staff receive performance bonuses for their work, these are paid on half yearly basis.

Swing in Bali

Annual Paid Holidays

We appreciate hard work across our company and we feel it is important our staff have enough time off to rest and recharge.

Personal Vacation Days
All staff globally receive 23 days of paid annual holidays excluding national public holidays per annum.

Your Birthday Off
Celebrate your Birthday with family, friends or loved ones with a fully paid day off.

Mental Wellness Spa Day
Enjoy a day off each year to rest and recharge your batteries. As part of your mental wellness day, the company is offering £100 towards a massage or spa treatment of your choice.

Julia on holiday UTC

Long Service Milestones

We’re all about loyalty and we like to reward employees who are committed to helping us grow with milestone achievements to show our appreciation.

3 Year Milestone
Enjoy a 2-night weekend away on us, with £500/ $575 in travel credit to use when you pass the 3 year mark at UTC.

5 Year Milestone
Staff who show their loyalty and commitment with 5 years of service and entitled to either a £2,000 / $2,300 cash bonus or a 30-day paid sabbatical.

Petra at night

Staff Enrichment

As a travel company we enrich our clients lives through travel and long-lasting memories we create. As a company we want to offer our staff the same enrichment both through travel and personal development.

Personal Enrichment Credit
Every year employees will receive £1,000 / $1,150 each in company credit to use for personal travel.

Paid Learning Program
All UTC staff have access to over 5,000 online paid learning courses to improve their in-job skills which is funded by the company. Employees looking to do accredited diploma and degree courses can apply for full or partial funding, subject to the employee agreeing a learning plan with the company.

The Book Club
Read or listen to up to 2 books per month, paid for by the company with a limit of £15 per book.

UTC healthy office challenge

Staff Enrichment Continued...

Worldwide Travel Discounts
All employees and their families can book personal travel to over 50 countries through the company and benefit by significantly reduced travel costs.

Volunteering Days
We want everyone in our company to do their bit, so we are offering 2 paid days off each year to support a local community project.

Healthy Office Challenge
Take part and complete the company’s annual 8-week healthy office challenge (January & February) and receive 2 extra days off and £100 of personal enrichment credit.

Maldives couple

Healthcare & Parental Leave

We believe all our staff should have access to healthcare and also support from the company when you are looking to grow your family.

US Healthcare Subsidy
Staff in Europe and Canada benefit from government funded healthcare, whilst US based staff are required to pay for private healthcare insurance. Our US based staff receive a $400 monthly healthcare subsidy to be used towards paying monthly healthcare insurance.

Maternity & Paternity Leave
We offer new mothers 75% of their base salary for 3 months. New fathers will receive 2 weeks of paid paternity leave.

Private Full Health Assessment
All staff aged 45 and over are eligible to receive £500 / $575 towards booking a full 360 health assessment carried out by a private hospital or healthcare provider

Unforgettable Travel Company

Smart Working Environment

Covid-19 taught us a lot about working from home efficiently. In recent years we’ve adapted our recruitment to hire the best staff, regardless of their physical location.

Hybrid
Our staff can work fully remotely from home, work full time from one of our offices or enjoy the best of both worlds with a hybrid option.

Full Home IT Setup
We provide all employees with a full home IT setup which includes a laptop, dual monitors, wireless keyboard, mouse and VOIP phone.

UTC Team at UFW21

General Benefits

We have a range of other benefits which we offer staff, some of which may be country specific.

UK Pension
UK based staff are be able to enrol in the companies NEST contributory pension scheme, where the company will match your contribution level to a maximum amount.

Employee Referral Scheme
Refer someone to the company for employment and if they are recruited, receive £500 / $575 in cash or travel credit.

Employee Recognition Scheme
Our employee recognition scheme gives staff the ability to nominate each other for hard work, outstanding customer service, helping the company to grow or simply going the extra mile. These nominations will be judged by our SMT and recipients of the awards will receive a choice of shopping vouchers, cinema tickets or restaurant vouchers as a thank you from us.

Phoenix 72 yacht

Team Building Events

We organise quarterly and annual team building events for staff in our company to meet, collaborate and let their hair down. 

Amsterdam, 2019

In December 2019 we flew all of our staff to Amsterdam for the weekend to celebrate our annual Christmas party in true Dutch style.

Surrey, England 2021

In 2021, we hosted Unforgettable Week (UFW21) in the UK and the company hired the beautiful private Kingswood Manor Estate in Surrey to host all of our staff for a week. Our week consisted of 2022 project planning meetings during the day and evenings spent visiting West End shows in London and also having an Oscars themed night at the manor.

Croatia Island Hopping, 2022

We will be hosting UFW22 in October 2022 on board the gorgeous Phoenix 72 yacht for a week island hopping along the Dalmatian Coast. Like previous Unforgettable Weeks, we will be reflecting on the past season and the year ahead during morning meetings. We have afternoons reserved for fun team building, food and wine and active experiences in the afternoons on different islands we will be visiting.

We would love to hear from you

+1 844 879 7838